Shipping policy

How long will it take for my order to arrive?

Orders generally take 24-48 business hours to complete but may take up to 7 days around major holidays, including:

  • New Year’s Day
  • MLK Jr Day
  • President's Day
  • Memorial Day
  • Juneteenth
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve

 

Does EBB ship to PO boxes?

Unfortunately, no. We only ship to street addresses.

Why is shipping restricted on my item(s)?

US DOT regulations state that orders containing hand sanitizers or home fragrance mists must be shipped via Standard UPS Ground. Unfortunately, these restricted products cannot be shipped to Hawaii or Alaska.

Does my order require a signature?

Only orders $500+ require a signature at delivery.

How will my order be shipped?

  • UPS Surepost
  • UPS Ground
  • 3-Day Select
  • 2-Day Air
  • Next Day Air (Saturday and Sunday delivery are not available)

All EBB orders are shipped using UPS.

 

How much does shipping cost?

Orders up to $84.99 ship for a flat rate of $10. Orders $85+ ship free.*

*Free ground shipping promotions exclude Alaska and Hawaii and ship via UPS ground unless otherwise specified. Please allow 7-10 days for delivery. Contact our Clan Care department at info@elroibathnbody for orders shipping to Puerto Rico.

Does EBB  ship across the U.S.?

Yes, we ship to all 50 states and Puerto Rico.